In the period from to from to (UTC-0) erWin may be temporarily restricted or not available at all due to maintenance work/system adjustments.

We use cookies in order to enable you to use our website in the best possible way and to improve our communication with you. Otherwise we only use additional convenience cookies. If you do not agree, you can set your cookie preferences.

Your cookie settings for this website
We use cookies in order to enable you to use our website in the best possible way and to improve our communication with you. Select your personal preference here:
Required cookies help to make a website usable by enabling the basic functions, such as site navigation and access to secure areas of the website. The website cannot function correctly without these cookies.
These cookies are used in order to allow website functions which make facilitate the most convenient possible use, tailored to your interests. Furthermore, the analysis of user behaviour also helps us to continuously improve the quality of our website.

If you wish to save the login details, personalisation has to be activated in the cookie settings. The Cookies policy provides you with information on the various types of cookies.

Start standardised navigation

Technical information - enquiries

Welcome to the information page for technical queries.

To repair your vehicle, please first consult the technical literature provided by Volkswagen. If you encounter any problems, we will assist in your repair efforts.

We hope you understand that our one precondition is that you have the literature required, a sufficiently trained service team and the necessary equipment, tools and measurement equipment.

Please note that enquiries can only be responded to through your national importer. There may be a charge for responding to these enquiries.

Volkswagen importers

Info

Settings